Be aware!

Dear client,

Cycling is hot in Brussels. Thank you!

As a consequence it’s hectic in our shop and workshop.

In order for us to cope with the workload and still be able to deliver a good service, we apply following principles until further notice:

  • Should you consider the purchase of a bike, please book an appointment
  • As a result the opening hours of the showroom will be limited even more as of 01/07: see opening hours
  • Repairs (even small ones) and maintenance are only done by appointment. It’s useless to come with your bike to the shop without an appointment. Up to our annual holiday we will give priority to bikes bought in our shop.  
  • We do not answer the phone if we are busy with clients in the showroom.
  • We will answer your e-mails as the workload allows us to.

Thank you for your understanding

Velonaut